Putting Students at the Heart – One BRiC at a Time

At Ben Rogers in Consultancy Services (BRiCS), we work with universities and students’ unions to create practical, lasting improvements that genuinely enhance the student experience.

We take a student-centred approach, looking at how systems, services, and structures impact learners at every stage of their journey. With deep sector knowledge and a clear eye on operational realities, we help institutions reduce friction, build smarter processes, and strengthen the connection between strategy and student outcomes.

Whether it’s supporting better student voice, improving digital touchpoints, or refreshing the policies, processes, and regulations that shape student life, we focus on how everything fits together, people, process, and technology. From enrolment to graduation, we help institutions deliver joined-up experiences that empower both staff and students.

"Ben is a highly experienced Higher Education professional with an excellent reputation across the sector. His strong focus on the student experience. coupled with his deep-seated knowledge of HE policy and practice, positions him well to provide a range of consultancy services. He is engaging. approachable and well-respected by his HE network colleagues".
Emma Potts
Interim COO & University Secretary

About Ben

Ben is a dynamic, values-driven senior leader with over 20 years of experience in Higher Education, specialising in Registry Services, academic governance, edtech solutions and student experience.

A former Director of Registry Services and Student President, Ben has worked across a wide range of professional services functions, and brings insight from senior roles within sector bodies, and as Chair of the Academic Registrars’ Council (ARC). He understands how institutional systems and culture interact, and how to move from strategy to sustainable action.

Ben is a student-centred leader who draws on both professional expertise and personal experience of university life. He is known for translating complex challenges into clear, practical solutions that improve how institutions work for their students and staff.

A skilled relationship builder, Ben brings sector-wide knowledge of best practice and enhancement. Whether it’s refining regulations, refreshing policy and process, or supporting the student journey through better technology and services, he works collaboratively to create change that lasts.

"I've worked with Ben on multiple occasions over several years and each time I've been impressed with the thoroughness of his knowledge, his effectiveness at getting to the heart of the matter and his engaging approach. He balances detail with the bigger picture and can stimulate others to contribute effectively to the discussion, successfully serving on the board and ultimately chairing the UK-wide Academic Registrars' Council".
Stephen McAuliffe
Executive Director of Business and People Services

Our Services

"I have worked with and alongside Ben for a number of years. Ben is a strategic thinker, highly experienced in higher education professional service functions and an advocate for students. A collaborator and team worker whilst not being afraid to challenge and drive enhanced operations to the greater good of organisation, students and sector".
Fiona Fisk
University Secretary

Who We Work With

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